Support Services  Connect Australia

Care Finding service for a Home Care Package provider or switching to a new provider for Free

Our Service Is 100% Free of Charge To You

Article Directory

Downsizing in Retirement: When Less Space Brings More Stress

Rethinking Downsizing as a Retirement Decision Downsizing is often presented as a practical and financially sensible step for retirees. Smaller homes are commonly associated with lower living costs, reduced maintenance, and simpler lifestyles. For many older...

When Hospital Discharge Moves Faster Than Aged Care Planning

Hospital Discharge and Aged Care Are Becoming Increasingly Misaligned Australia’s aged care system is undergoing significant reform, yet recent developments suggest that system change is not always translating into smoother experiences for older people. One growing...

Why Advanced Dementia Training Is Becoming Essential in Aged Care

The Growing Importance of Dementia Expertise in Aged Care As Australia’s population continues to age, dementia is becoming an increasingly common and complex part of aged care. Supporting people living with dementia requires more than goodwill or basic training—it...

Why the Future of Entry-Level Aged Care Support Remains Unclear

Understanding the Uncertain Transition From CHSP to Support at Home Australia’s aged care system continues to undergo significant reform, yet not all changes are moving at the same pace. One of the most pressing areas of uncertainty involves the future of the...

Are Aged Care Reforms Moving Faster Than the Sector Can Prepare?

Understanding Reform Readiness in Australia’s Aged Care Sector Australia’s aged care system is undergoing one of the most significant reform periods in its history. While policy changes aim to strengthen quality, accountability, and sustainability, recent industry...

How Real-Time Service Tracking Is Transforming In-Home Aged Care

The Shift to Real-Time Accountability in In-Home Aged Care Australia’s aged care system is entering a new phase of accountability and transparency. With the release of Version 4 of the Support at Home Program Manual, in-home aged care providers are now required to...

Aging in Place While Renting: The Hidden Gaps in Home Care Support

Introduction: When “Aging in Place” Depends on Housing Security Consider two older Australians who both need help at home—domestic assistance, personal care, or clinical support. One owns their home. The other rents privately. On paper, they may look similar. In real...

End-of-Life Care: Your Choices, Your Rights, and What to Do Next

A different kind of planning Most families plan aged care around daily needs: help at home, transport, meals, mobility, and safety. But there’s another part of planning that deserves the same attention—end-of-life care. Not because anyone wants to rush the...

How to Plan for Aged Care Costs Without Guesswork

Introduction: Why “Rough Estimates” Aren’t Enough When families start looking at aged care—whether support at home or moving into an aged care home—the first question is often the hardest: “How much is this actually going to cost us?” Aged care fees in Australia...

Staying Hydrated in Summer: A Practical Guide for Older Australians

Why Dehydration Becomes a Serious Risk in Summer As the year draws to a close in Australia, warmer temperatures bring more than just longer days and outdoor activities. For older Australians, summer heat significantly increases the risk of dehydration—a condition that...

Sleeping Well in Summer: A Practical Guide for Older Australians

For older Australians, getting a good night’s sleep during summer is not just about comfort—it is a key part of staying healthy and independent. As temperatures rise, the body’s ability to regulate heat becomes less efficient, increasing the risk of sleep disruption...

Early Awareness, Better Outcomes: Understanding Dementia Risk

Dementia is one of the most significant health challenges affecting older Australians today. As the population ages, more families are asking the same questions: How do we understand dementia risk, and what can be done early to protect long-term wellbeing?While...

A Comprehensive Guide to Aged Care Rights for Older Australians

Australia’s aged care system is undergoing a transformation—one driven by lessons from the past, demands of an ageing population, and a stronger focus on human dignity. At the heart of this transformation is a commitment to protecting the rights of every older...

The Hidden Health Risk Growing Behind Australia’s Fitness Boom

Across Australia, more older adults are embracing active lifestyles than ever before. From walking groups and strength classes to gentle movement programs, seniors are proving that age is not a barrier to staying fit, independent, and connected. This shift is...

How virtual reality enhances training and safety in aged care

Discover how virtual reality enhances senior care by enabling improved training, scalability, and patient wellbeing. Virtual reality (VR) is revolutionizing the healthcare sector. It allows for the practice of intricate procedures without any risk and the exploration...

Hearing Loss and Healthy Ageing: Why Early Action Matters

Introduction: The Quiet Challenge of Hearing Loss For many older Australians, hearing loss creeps in slowly and quietly—so gradually that its full impact is often only recognised years later. But make no mistake: hearing loss is more than just a physical condition;...

Understanding Your Role in the New Support at Home Program

A New Chapter for Home Care in Australia From 1 November 2025, the Australian Government will officially launch the Support at Home program, combining the existing Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs into one. This reform aims to...

12 Smart Ways to Lower Home Care Costs Without Sacrificing Quality

Home care helps older Australians remain where they feel happiest — at home.But as living costs rise, many seniors worry about whether their Home Care Package funds will last. The good news?There are plenty of ways to make your budget stretch further while still...

Understanding Guardianship and Enduring Power of Attorney (EPOA)

Why Planning Ahead Matters As Australians live longer, the need to plan for future decision-making has become more important than ever.Many families only realise this after a health crisis — when a loved one suddenly loses the ability to manage their own affairs....

Protecting the Rights and Dignity of Older Australians

Introduction: Why Elder Protection Matters As Australia’s population continues to age, safeguarding the rights, safety, and dignity of older people has become a national priority. While many Australians picture ageing as a peaceful stage of life filled with family,...

Step-by-Step Guide: Preparing for Your ACAT Assessment

For many older Australians and their families, the words “ACAT Assessment” can sound complicated or even intimidating. But in reality, it’s simply a conversation designed to help you get the right care and support for your needs. If you’re applying for...

Grandparents and Family Bonds: Why Their Role Matters More Than Ever

Introduction: Beyond Parents — The Grandparent Connection When we talk about children’s wellbeing, conversations often centre around parents. Yet in many families, grandparents play an equally powerful, if less visible, role. Across Melbourne and throughout Australia,...

Recognising Parkinson’s: Early Clues Families Shouldn’t Ignore

Introduction: Why Awareness Matters Parkinson’s disease is one of the most common neurological conditions affecting older Australians, yet many people know surprisingly little about its early signs. For families, recognising the first indications can make a critical...

Nurturing Confidence and Self-Esteem in Older Age

Introduction: Why Self-Esteem Matters in Later Life Self-esteem—the way we value and perceive ourselves—is fundamental to mental health and well-being at any age. For older Australians, self-esteem can sometimes be fragile, especially when health challenges, reduced...

Understanding Depression and Anxiety in Later Life

Depression and anxiety are mental health conditions that significantly impact your thoughts, emotions, and behaviors. These disorders can complicate daily life and lead to considerable emotional distress. Depression is often characterized by persistent sadness or a...

Understanding and Supporting Emotional Elderly Parents

Introduction: When Age Brings Emotional Challenges Caring for an ageing parent is a deeply meaningful experience, but it is not without challenges. For many families in Melbourne, emotional struggles — including anger, frustration, paranoia, or abusive behaviour — can...

The Best Phone Apps to Support Older Australians in Daily Life

As technology becomes an essential part of modern life, more and more older Australians are embracing smartphones to stay connected, entertained, and independent. While mobile devices may seem intimidating at first, they can become valuable companions for...

Spring into Life: Joyful and Safe Activities for Older Australians

As the chill of winter fades, Melbourne comes alive with blossoms, warmer days, and a renewed sense of energy. Spring is the perfect time for older Australians to reconnect with nature, enjoy gentle physical activity, and rekindle social connections. For families and...

Dementia Action Week: A Call for National Awareness and Support

As we approach Dementia Action Week, scheduled from September 15 to September 21, 2025, it is imperative to recognize the gravity of dementia as the leading cause of death in Australia. Recent updates from the Australian Institute of Health and Welfare reveal a...

Designing a home that is supportive of those living with dementia

A dementia-friendly home is a place where changes have been made that make it easier for someone with dementia to live in. Learn how to make your home more dementia-friendly and safe.   Bathroom and toilet Install slip-resistant mats or tiles. Use tiles with a...

When Family Criticism Hurts: Finding Strength as a Caregiver

Looking after an elderly parent is often an unseen labour of love. You juggle doctor visits, household errands, and endless responsibilities—yet what can feel most painful is when your own family members question how you are doing it. Instead of recognition, you may...

Planning Ahead: Caring for Elderly Parents and Their Pets

Introduction For many older Australians, pets are more than companions — they are part of the family. When elderly parents face sudden health challenges or need to transition into home care or aged care facilities, the future of their pets often becomes a source of...

Recognising the Right Time to Seek Support for Your Ageing Parents

Introduction Realising that your ageing parents may need additional help can be an emotional and often overwhelming experience. It’s a moment that many families face — sometimes suddenly — and knowing how to respond can make all the difference. Whether it’s after a...

How to Safeguard Seniors’ Oral Health: A Practical Family Guide

Introduction Oral health plays a crucial role in the overall health and quality of life for older Australians. For many seniors, maintaining healthy teeth, gums, and oral hygiene becomes increasingly difficult due to age-related conditions, mobility challenges, and...

We are here to help you

We offer a 100% free care finding service that supports families across Australia in locating the best Home Aged Care options for their loved ones. Our expert care finding service simplifies the search process, ensuring you find trusted, high-quality care tailored to your specific needs—anywhere in Australia.

Quick Call Back Request

Copyright 2026 Support Services Connect Australia | All Rights Reserved |  This site is protected by SSL Security Certificate  | web : footprintweb.com.au | MyDash | Sitemap