Support Services  Connect Australia

Care Finding service for a Home Care Package provider or switching to a new provider

Our Service Is 100% Free of Charge To You

Call Us Now (03) 9123 4560

Get a Free Home Care Package Assessment

Please complete the form and one of our team leaders will call you shortly after to book your assessment

I am looking for a Home Care Package Provider For?

Care Finding service 

Keeping It Simple

With just one simple step, you can effortlessly submit your information and leave the rest to us.

Our Service Is 100% Free of charge

 

Our Care Finding Service Is 100% Free of Charge To You

Support Services Connect Australia is a reputable and dedicated aged care placement and support service that specialises in assisting families in finding the perfect aged care option for their beloved seniors.

We Will Match You To a Quality Home Care Package Provider In Your Location

With over 25 years experience, Our Care Finding Service will match you with a quality Home Aged Care Package Provider who can meet your needs.

How We Work

Navigating Aged Care with Confidence – Our Free Care Finding Service

From understanding Australia’s aged care system—whether residential care or home care—there are many reasons why older Australians and their families benefit from the expert assistance provided by Support Services Connect. Finding the right provider can be time-consuming and overwhelming. That’s where our care finding service comes in.

At Support Services Connect, our care finding service helps simplify the process by assessing your needs, verifying the credentials of providers, and checking staff availability based on your location and their current client load. We do the hard work for you, ensuring you’re matched with a trusted provider who can meet your specific care requirements.

Our care finding service is completely free—we are paid by the providers at a standard rate, so there is no cost to you. The real benefit of using Support Services Connect is peace of mind. We reduce the stress for you and your family by handling the research and coordination, all while respecting your choices and supporting your independence.

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Steps We Take To Find A Provider For You

Consultation with you and or your loved ones

This step is done by a phone call, so we can get to know you better.  We will find out about your needs, requirements and preferences to stay at home.

Explain the Home Care Packages Program

We will explain the different levels of subsidies offered by the Government and the process of appointing a provider in order to access the services you need.

Develop a customized budget to find a provider in your chosen area.

From the information provided, we will draft a budget and commence the process of comparing different home care package providers and choose the best one to present to you.

Call Us Now (03) 9123 4560

Connecting You to Quality Home Care Through Our Expert Care Finding Service

Starting your aged care journey doesn’t have to be overwhelming. With our expert care finding service, we make it easy for you and your family to connect with quality home care providers. Whether you reach out by phone, online chat, or submit an enquiry form, our experienced consultants will begin the process on your behalf—saving you time, effort, and confusion.

What you can expect from our care finding service:

  • 100% free for you and your family

  • Personalised provider recommendations based on your needs

  • Support in finding a provider within your required timeframe

  • Less stress and more confidence in your decision-making

Let Support Services Connect guide you through the process and help you find the right home care provider with ease. 

     

    Trusted Care Finding Service for Home Care Package Providers

    We Will Match You To A Quality Home Care Package Provider in one simple step

    Call Us Now (03) 9123 4560

    "We are so happy with Support Services Connect , they found us the perfect Home Care Package Provider"

    Testimonials

    Elaine Burns

    When I was given a home care package, I didn’t know where to start.  My friend recommended Support Services Connect and it was like a breeze.  They took over my stress and found me a Provider in my area.  Thank you Support Services Connect.

    George Makkris

    I was not happy with my Home Care Package provider but didn’t know how to switch to someone else.  I heard about Support Services Connect and with the first phone call, I knew I was in a good hand.  They talked to me about the process of changing the provider and helped me with every step.  I am now with a new Provider and so far, everything is good. 

    Steve Milburns

    I am delighted to share my experience with Support Services Connect Australia, an organization that truly stands out in the realm of aged care support services. My journey with them has been nothing short of remarkable, and I am immensely grateful for the invaluable assistance they provided in helping me find the best home aged care package provider.

    Li Jing

    What impressed me most was the personalized approach taken by Support Services Connect Australia. They took the time to understand my unique needs and preferences, ensuring that the home aged care package provider they recommended aligned perfectly with my requirements. This level of attention to detail and commitment to client satisfaction sets them apart in the industry.

    Andrea Collins

    The team's knowledge and understanding of the aged care landscape in Australia are truly commendable. They were able to provide me with comprehensive information about various providers, helping me make an informed decision that was tailored to my specific circumstances.