Why Choose Us ?
– Your Trusted Care Finding Service
At Support Services Connect Australia, we provide a trusted care finding service by meticulously selecting Home Care Package providers with a proven track record of delivering high-quality care in both the not-for-profit and private sectors.
We partner with only a limited number of providers in each region, ensuring that quality—not quantity—drives our recommendations. Our care finding service includes continuous performance monitoring based on:
Feedback from customers and colleagues
Audit reports on the providers are reviewed to ensure they meet the Aged Care Quality Standards
The Provider has a policy in place to gather feedback from customers and all aspects of case management for continuous improvement
The Provider shares our values and commitment
Our Connected Partners do not pay registration or ongoing fees and are under no obligation to accept referrals. A one-time referral fee is applicable only when our care finding service results in a successful match and signed Home Care Package service.