Our Services
Care Finding service for a
Home Care Package provider or
switching to a new provider for Free
What do we offer?
SSCA has utilized over 25 years of experience in the Community Care sector, gained through a variety of roles and responsibilities within different government-funded programs. We offer two types of services:
Care Finding
We offer an extensive analysis of services, flexibility, and fees consolidated in a single location, guaranteeing that consumers are skillfully paired and integrated with a provider that best suits their requirements.
SSCA assists customers throughout their journey, from applying for government funding to finding a suitable Home Care provider and eventually transitioning to an Aged Care Home when living at home becomes unfeasible.
Our Care Finding service collaborates closely with Connected Partners to facilitate the initiation of their onboarding process. This includes the completion of a portion of the assessment and the establishment of a preliminary budget. Our innovative approach to service aims to optimize the process, significantly reducing the time and resources required by the Care Advisor. This also serves to relieve customers of the burden of having to repeatedly narrate their stories.
Engagement and Onboarding
SSCA offers specialized expertise in Engaging and Onboarding potential new customers. This service provides numerous benefits, including enhancing operational efficiency for Connected Partners, workforce budget control, leveraging best practices, and offering tailored strategies to meet the unique workforce needs of organizations.
By partnering with SSCA, our Connected Partner gains access to a wealth of knowledge and experienced professionals who understand the best practices and the latest trends in customer onboarding. Another significant advantage is cost-effectiveness. Outsourcing these functions allows our Connected Partner to reduce labor costs associated with hiring, training, and maintaining an in-house team.
One of the primary benefits for our Connected Partners is the ability to scale and adapt with ease. As businesses expand, the number of customers base may fluctuate, necessitating a more agile approach in the area of Engagement and Onboarding. By entrusting these services to us, our Connected Partners can effortlessly tailor their support levels to accommodate shifting needs without the burden of managing staffing levels or operational overhead. This flexibility guarantees that customers receive prompt and efficient onboarding regardless of the company’s size or scope, laying the foundation for strong relationships from the outset.