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Providing feedback and lodging a complaint with your service provider
Informing older Australians, their families, and caregivers about their rights when providing feedback or lodging a complaint with their service provider. The Department of Health, Disability and Ageing urges you to file a complaint or address a concern if you believe...
Protecting Yourself Against Scams – Identifying and reporting scams
When planning your finances for aged care, there are numerous factors to take into account, including pensions, superannuation, and retirement planning. Therefore, it is advantageous to seek independent financial advice prior to making decisions regarding the payment...
The New Aged Care Act
New Aged Care Act The Australian Government has recently introduced the Aged Care Bill 2024 to Parliament, marking a significant milestone in the country's aged care sector. This bill was passed by Parliament on 25 November 2024 and is set to come into effect as the...
What does the AT-HM refer to within the Support at Home Program?
Introducing the Support at Home program, which allows for separate funding of assistive technology and home modifications through the Assistive Technology and Home Modifications Scheme (AT-HM). It is crucial to familiarize yourself with the revised list of inclusions...
Preparing for upcoming changes to Support at Home pricing
For older Australians receiving in-home care, it is essential to be aware of the forthcoming adjustments to pricing arrangements in the Support at Home program, effective July 2025. This information is critical, and we will delineate the main points to ensure you...
Changes to the pricing structure for Support at Home
The Australian Government has recently announced that price caps on services within the new Support at Home program will come into effect starting from 1 July 2026. This initiative marks a significant change in the way in-home aged care services will be regulated and...
Government Programs and Benefits for Seniors Encourage Downsizing
Understanding Government Incentives for Downsizing Older Australians It’s no secret that we have both a housing shortage and an ageing population in Australia. These trends are combined to put pressure on governments to find practical and financial solutions. Read on...
The Role of personalized care on the quality of life for older Australians
Tailored care is increasingly recognized as the cornerstone of achieving true comfort and independence for individuals in their own homes. Unlike one-size-fits-all solutions, tailored care focuses on the unique needs and preferences of each individual, ensuring that...