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Providing feedback and lodging a complaint with your service provider
Informing older Australians, their families, and caregivers about their rights when providing feedback or lodging a complaint with their service provider. The Department of Health, Disability and Ageing urges you to file a complaint or address a concern if you believe...
Protecting Yourself Against Scams – Identifying and reporting scams
When planning your finances for aged care, there are numerous factors to take into account, including pensions, superannuation, and retirement planning. Therefore, it is advantageous to seek independent financial advice prior to making decisions regarding the payment...
Enhanced Medication Safety for Older Australians
Innovative Partnership Boosts Medication Safety for Older Australians and Those Facing complex Health Conditions For dedicated caregivers across Australia who are responsible for managing the medications of their loved ones, ensuring safety and effectiveness can be a...
Consumer Confidence Protections
Everyone should have access to quality care and support as they grow older, whether they choose to stay in their own home or transition to an aged care facility. The forthcoming reforms in aged care are designed to offer personalized, high-quality care that is easily...
Aged Care Rules – Release 3 addresses the obligations of providers
The Department of Health and Aged Care has recently released Stage 3 of the Aged Care Rules 2025. This update includes draft Rules that outline provider obligations and reinforce Quality Standards within the aged care sector. On February 13, 2025, the Department of...
Overviews of Restrictive Practices
A restrictive practice refers to any action that limits the rights or freedom of movement of a care recipient. There are five main types of restrictive practices: Chemical restraint Environmental restraint Mechanical restraint Physical restraint Seclusion ...
The New Aged Care Act
New Aged Care Act The Australian Government has recently introduced the Aged Care Bill 2024 to Parliament, marking a significant milestone in the country's aged care sector. This bill was passed by Parliament on 25 November 2024 and is set to come into effect as the...
What does the AT-HM refer to within the Support at Home Program?
Introducing the Support at Home program, which allows for separate funding of assistive technology and home modifications through the Assistive Technology and Home Modifications Scheme (AT-HM). It is crucial to familiarize yourself with the revised list of inclusions...