Finding the right Home Care provider can be overwhelming. With countless choices and complex information about packages, services, and fees, many Australians and their families feel uncertain about where to start. That’s where Support Services Connect Australia (SSCA) comes in—with a trusted and completely free Care Finding service designed to simplify your journey.
With over 25 years of experience in both the home and residential aged care sectors, our team at SSCA understands the challenges families face when trying to choose a Home Care provider. Our mission is to help you make informed decisions using clear language, genuine advice, and unmatched industry knowledge.
What Is SSCA’s Care Finding Service?
Our Care Finding service is built to take the stress out of the home care selection process. We provide an in-depth analysis of services, fee structures, flexibility, and provider quality, all consolidated into one simple process. Whether you’re just beginning your search or need to switch providers, our team is here to support you at every stage.
This service is completely free of charge and includes:
- One-on-one consultations to understand your needs and goals
- A curated list of provider options based on your location, care requirements, and preferences
- Help with understanding service agreements, fees, and government subsidies
- Guidance throughout your care journey—from your first home care assessment to transitions into residential care, if necessary
A Trusted, No-Cost Resource for Families
At SSCA, we believe that high-quality support should be accessible to everyone. That’s why we don’t charge clients for our Care Finding service. Our experienced consultants take the time to learn about your unique situation so we can match you with providers who meet your expectations—not just any provider.
By working closely with a carefully vetted network of government-funded, not-for-profit, and private organisations, we ensure you’re only connected with reliable providers that have proven track records. Our partners are selected based on customer feedback, ratings on the My Aged Care website, and professional reputation within the sector.
How Our Care Finding Process Works
Our process is easy and supportive from start to finish:
- Understanding Your Needs: We’ll have a conversation to learn about your health, care goals, budget, and preferences.
- Matching You with Providers: We then match you with providers who best meet your needs, saving you hours of research and guesswork.
- Supporting Your Decision: We walk you through each option, helping you understand your choices and ask the right questions.
- Ongoing Assistance: Even after you’ve chosen a provider, we remain available to answer questions and provide support.
Why Choose SSCA?
- Experience That Matters: Our team has decades of hands-on experience in care management and community programs.
- No-Obligation Support: Our services are completely free to customers—no pressure, no hidden costs.
- Personalised Matching: We ensure the providers we recommend align with your personal needs and values.
- Transparency: We break down complex fees and government funding systems into language you can understand.
Choosing a Home Care provider doesn’t have to be difficult. With SSCA’s Care Finding service, you gain a supportive partner who will advocate for your best interests and walk with you through every step of the process.