Whether care is delivered in your home or within an aged care facility, the Aged Care Quality Standards specify the expectations for the provision of quality care. Government-funded aged care providers are obligated to follow eight Aged Care Quality Standards, which reflect the community’s expectations for care and services. The Aged Care Quality and Safety Commission.
Comprising eight key principles, the Aged Care Quality Standards specify the minimum of expectations for the care services delivered to older Australians. These standards are enforced by the Australian Government and are applied to all Aged Care services that receive government funding.
The Aged Care Standards
- Consumer Dignity and Choice.
This standard ensures that care recipients are treated with dignity and respect, allowing them to maintain their identity. It also emphasizes the importance of providing care recipients with the information they need to make informed choices about their care and services, enabling them to live the life they choose.
- Continuous Assessment and Planning
I am actively involved in continuous assessment and planning to ensure that I receive the necessary care and services for my overall health and well-being.
- Personal Care and Clinical Care
I receive personalized and comprehensive care, tailored to meet my individual needs. This includes both personal and clinical care, ensuring that I am provided with safe and effective treatment.
- Services and Supports for Daily Living
I receive essential services and support for daily living that are crucial for maintaining my health and well-being. These services empower me to engage in activities that bring me joy and fulfillment.
- Organization’s Service Environment
I feel a strong sense of belonging and security within the organization’s service environment.
- Feedback and Complaints
I feel secure in the knowledge that I am encouraged and supported to provide feedback and voice any concerns I may have. I actively participate in the processes designed to address my feedback and complaints, and I can trust that appropriate actions will be taken in response.
- Human Resources: Ensuring Quality Care and Services
I receive quality care and services from individuals who are skilled, competent, and compassionate whenever I require them.
- Organizational Governance
I am confident that the organization is efficiently managed. I am committed to collaborating as a partner in enhancing the delivery of care services.