What are the inclusions and exclusions in the Home Care Packages Program?

Have you heard about Inclusions and Exclusions when discussing the Home Care Packages program? The approved Home Care Package providers abide by the Home Care Packages Program Operational Manual.   The intent of the Home Care Packages Program is to provide coordinated care and services for complex ageing related functional decline and care needs that help older Australians to live safely and independently in their own home for as long as possible. Your Package should be used for purchasing care, services, goods, equipment and assistive technology. These divided into three areas – Care Services, Support Services and Clinical Services.

Home Care Packages cannot be used for:

items that would usually be paid for with general income, such as household bills and other basic living expenses
food, unless it is part of enteral feeding needs
permanent accommodation costs, such as mortgage payments or rent
home care fees
home modifications or capital items that do not relate to care needs
travel or accommodation for holidays
entertainment such as club memberships or tickets to sporting events
gambling
services or items covered by Medicare or the Pharmaceutical Benefits Scheme
fees or charges for other types of care that the Australian Government fully or partly funds

Support Services Connect Australia is a 100% Free service and will reduce your and your family’s time and stress to find a Provider to meet your needs, requirements, and preferences.

Give us a call on (03) 9123 4560 and we will help you to find a Home Care Package provider.

Alternatively, you can complete our online registration form and we will contact you within 24 hours.

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We are a 100% free of charge care finding service and provide support for families, helping to find the best Home Aged Care option for their loved ones Australia Wide.

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