Introduction
Staying socially connected is an important part of healthy ageing. Research continues to show that regular communication with family and friends can help reduce loneliness, improve emotional wellbeing, and support mental health in older age.
For many older Australians, video calls have become a valuable way to maintain relationships with loved ones both locally and overseas.
Why Social Connection Matters
Loneliness can affect older Australians in many ways.
Studies have linked social isolation to:
- Increased stress
- Depression and anxiety
- Reduced confidence
- Poorer physical health
- Cognitive decline
Maintaining regular communication with family members and friends can help people feel supported and emotionally connected.
The Benefits of Video Calls
Video calls allow older Australians to:
- See family members face-to-face
- Participate in celebrations remotely
- Maintain friendships
- Stay involved in grandchildren’s lives
- Reduce feelings of isolation
Unlike phone calls, video calls provide visual interaction, which can feel more personal and reassuring.
Devices That Can Be Used
Getting started with video calls is often simpler than many people expect.
Older Australians can use:
- Smartphones
- Tablets
- Laptops
- Desktop computers
Popular platforms include:
- Zoom
- FaceTime
- Skype
- Google Meet
Learning Digital Skills Later in Life
Some older Australians may initially feel nervous about using technology.
Common concerns include:
- Fear of making mistakes
- Difficulty understanding apps
- Privacy concerns
- Internet scams
However, with support and practice, many older people become comfortable using digital tools.
The Role of Family Support
Family members can help by:
- Setting up devices
- Saving important contacts
- Writing simple instructions
- Practising together patiently
- Choosing easy-to-use apps
Encouragement and reassurance often make a big difference.
Online Safety Remains Important
Older Australians should still be cautious online.
Important safety tips include:
- Never sharing passwords
- Avoiding suspicious links
- Checking caller identities
- Using trusted apps only
- Asking for help if unsure
The eSafety Commissioner provides useful guidance for Australians learning digital communication tools.
Technology and Emotional Wellbeing
Video calls are not just about convenience — they also support emotional wellbeing.
Regular interaction can help older Australians feel:
- More confident
- Less isolated
- More engaged socially
- Emotionally supported
- Connected to family traditions and milestones
Conclusion
Technology is becoming an increasingly important part of healthy ageing in Australia. Video calls offer a simple but powerful way for older Australians to stay connected with loved ones, maintain social relationships, and reduce loneliness.
With patience, support, and practice, digital communication can become an enjoyable and meaningful part of everyday life.
About Support Services Connect Australia (SSCA)
Support Services Connect Australia (SSCA) provides a free Care Finding service to help older Australians and families better understand aged care options and connect with suitable providers.
With more than 25 years of experience in the Australian aged care sector, SSCA supports families using clear and easy-to-understand guidance while helping reduce stress during the aged care journey.