Home Care Packages Program is one of the ways that older Australians can access affordable in-home support care and services.  The program is designed for those who have complex care needs beyond what the Commonwealth Home Support Program can deliver.

To be eligible for a Home Care Package, you will need to be assessed by the regional Aged Care Assessment Team (ACAT). The assessment will then determine your eligibility and the level of care you need.

Once you have been assessed as eligible and the level of a Home Care Package, you will be placed in the National Waitlist for a priority queue. When a package is available, you will receive a letter informing you that an assessed level of a package is assigned to you.

If you require assistance in applying for a home Care Package, Support Services Connect Australia will guide and support you in the application process.

Support Services Connect Australia is a 100% Free service and will reduce your and your family’s time and stress to find a Provider to meet your needs, requirements, and preferences.

Give us a call on (03) 9123 4560 and we will help you to find a Home Care Package provider.

Alternatively, you can complete our online registration form and we will contact you within 24 hours.