We are here ready to help
We are professionals who have been working in both the home and residential care sector for over 25 years. We know the difficulties and stress many of you and your families experience in choosing the right provider. At Support Services Connect, we will use a language that is easy to understand and throughout the process we will respect and uphold your right to make your own decisions. You will have our expert advice based on over 25 years’ experience and knowledge in the Australian aged care system at no cost to you.
Our Story
Over the years, we have witnessed numerous people and their families trying to navigate through the home care system to find a home care package provider. This process is also compounded by the fact that you will need to appoint a provider within a designated timeframe. Too often you may be confused with the terminology used by the home care bureaucracy and difficulty in understanding the fees and charges set up by the providers.This process inadvertently has caused an increased burden to your already stressful life. We understand this and that’s what bought us here.
Our Team
Our teams consist of tertiary qualified and experienced personnel with a background in social work, care management and in program management. We have a good understanding of Home Care Packages program requirements as well as care management, and we will assist you to choose the most suitableHome Care Package provider which is no-obligation and free advice. We will match your needs, preferences and location with the providers on our list.
Our Connected Partners
Our Connected Partners include government funded, not-for-profits and private organisations. They have been chosen based on previous customers’ feedback, their star ratings on the My Aged Care website and general opinions of colleagues within the sector.